Group ADMB’s IT department is ready to support the company’s rapidly changing needs. Due to an adjustment of the company’s general IT structure, Group ADMB needed specialist expertise about quality control, release management and monitoring. Monin, an Uptime Group company, brought the necessary knowledge and experience to the table.
Group ADMB is an HR services group, offering support for the HR policy of companies and organizations. The group’s headquarters are located in Bruges, Belgium. Group ADMB is active throughout the country, operating a network of 60 offices and about 1.450 employees. The IT department employs 120 staff members and focuses on three domains: employers, self-employed entrepreneurs and families, health and prevention. For each of these domains, Group ADMB develops a wide range of applications in various technologies. There is also an IT team that offers company-wide IT support. “IT is business-critical for the services we offer”, said Bruno Zutterman, Team Lead Release & Quality Control. “But at the same time, we don’t necessarily want to handle everything ourselves. For temporary projects, for example, or for technology-driven issues that require highly specialized expertise on the short term, we count on external partners.”
Broader and deeper
Until 2016, Group ADMB’s quality team for the ‘employers’ domain mainly worked for HORA, the payroll engine that the company develops in-house. “Our task consisted, among other things, of ensuring the code’s quality”, Zutterman explained. HORA is developed in Oracle Forms and runs on Oracle Database. The application is linked to various apps and web services. When Group ADMB decided to review its IT structure in 2015, the quality team was moved to the company-wide IT support department. Obviously, that was a major change for the quality team. Zutterman: “First of all, we needed to broaden and deepen our fields of expertise. The payroll engine is the key element in the ‘employers’ domain. In the new structure, the quality team supports two other domains as well. Moreover, we are not only responsible for quality control and release management, but also for monitoring.”
Access to expertise
It’s not just the field of action that changed for the quality team, its composition changed as well. “Apart from myself, we had two more employees in the team”, Zutterman continued. “However, over only a short period of time, both moved to different positions. As a result, the continuity of our services was at risk.” On very short notice, Group ADMB needed a reliable and solution-driven database partner, offering very specific expertise and a high level of flexibility. Group ADMB found that partner in Monin, an Uptime Group company. “Well, in fact we did have the expertise we needed in-house”, Zutterman added. “But it all came down to manpower. We didn’t have the time to properly recruit and train a new colleague. We needed a suitable solution right away. That’s when Monin stepped in.” The team’s main challenge is to handle release management of the entire group’s application portfolio, across all professional domains. “The current quality control and release management processes were first developed for the ‘employers’ domain.” Now, the team maps all needs of the other domains, followed by the roll-out of the optimized processes.
Monitoring added an extra element to the team’s responsibilities. “First of all, we set up a framework”, said Zutterman. “We provide an overview of the tools that are used, what is already there and what is still missing, what information – based on the monitoring process – we want to share, and more.” There is a wide range of parameters that are eligible for monitoring, such as calculation performance, storage capacity, and so on. “Monitoring is a very specific profession indeed”, Zutterman concluded. “We choose not to reinvent the wheel. Whenever we need specialized expertise, we call on Monin. Thanks to our partner we have direct access to a very wide range of knowledge and experience.”
Bruno Zutterman, Team Lead Release & Quality Control at Group ADMB: “We needed a suitable solution to strengthen our team right away. Thanks to Monin, we have access to the right expertise.”